You can apply to increase the amount of your cover at any time, as long as your plan has at least five years left to run. We may need you to provide additional medical or other information. Your premium payments to us will increase.

In addition there is an option for you to increase the amount of your cover on certain special events such as marriage or childbirth, without having to provide us with additional medical information. There are also special events on which you can add or increase life cover when life cover you hold elsewhere expires. These increases and additions are subject to maximum limits and conditions. See section G of the Terms and Conditions for full details.

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Will I be able to reduce or stop paying my premiums?

You can reduce your premiums and the level of your benefits at any time.

If you stop paying premiums, your cover will end and you will not get any money back.

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Does the plan have a cash-in value?

Your plan has no cash-in value at any time.

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Will my premium payments change in the future?

We may need to review your premiums in the event of you living abroad.

If you have critical illness cover we may need to change premium payments in the future because of factors such as our claims costs. We will give you 30 days notice before making any changes.

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Medical and other details we may need

Your application will include questions about your medical history, earnings, occupation and other personal circumstances. We may request additional medical evidence to support your application at our expense.

Your benefits may be affected if you do not disclose all the relevant information we ask for when you take out your plan.

After your plan starts you must notify us of changes to your personal details or if you start living abroad.

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What will my payments be?

Your documentation will show the details of the cover you have chosen.

Your premium payments will depend on several factors including your age, sex, smoking habits, medical history, and upon the level and features of the cover you choose. We will tell you the actual cost you will pay once we have assessed your application.

Premiums are collected monthly by direct debit.

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What are the charges?

The premium payments shown in your documentation include all the costs and expenses of providing the types of cover you chose.

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What about tax?

Under current tax law all of the benefits provided by your plan will be paid free of Income and Capital Gains Tax.

If it is likely that your estate will be liable for Inheritance Tax if you die, you should consider writing your plan in trust for your dependants. However, if you have joint life cover, benefit on death would normally be payable to the surviving policyholder. You should consult a solicitor for advice on legal matters.

Tax rules may change.

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How do I claim?

To make a claim under your Plan, simply write to our Claims Department at Foresters, Foresters House, Cromwell Avenue, Bromley BR2 9BF, telephone on 08457 990011.

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What will stop the plan paying out?

This depends on the types of cover chosen. Please refer to the ‘What is not covered’ section for each benefit.

We may apply specific exclusions when we accept your application. If applicable we will notify you of these exclusions before your Plan commences.

Please also remember that we may not pay out if the information you supplied when you started your Plan is inaccurate or incomplete.

Full details of the exclusions and limitations are contained in the Terms and Conditions.

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What if I change my mind?

After we have approved your application we will send you a notice of your right to cancel. This gives you 30 days in which you can change your mind about taking out this plan and have your premiums returned.

If you wish to cancel your Plan, simply complete the cancellation notice and return to Forester Life, Foresters House, Cromwell Avenue, Bromley, BR2 9BF.

After the initial cancellation period, you can cancel your plan at any time by writing to us.

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What if I am unhappy with the service I receive?

We take the concerns of our members very seriously. If you are unhappy with any aspect of the service provided by us you should write to the Customer Relations Officer, Forester Life, Foresters House, Cromwell Avenue, Bromley BR2 9BF.

If we do not deal with your complaint to your satisfaction, you can complain to: The Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR. Tel: 0845 080 1800. Making a complaint will not prejudice your right to take legal proceedings.

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Are we covered by the Financial Services Compensation Scheme (FSCS)?

Yes. This means that you may be entitled to compensation from the FSCS in the event that we cannot meet our obligations.

Compensation depends on the type of business and the circumstances of the claim, but insurance arranging is covered for 100% of the first £2,000 and 90% of the remainder of the claim, without any upper limit.

Further information about compensation scheme arrangements is available from the FSCS website http://www.fscs.org.uk/.

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Where can I find out more?

Your financial adviser will be able to explain the benefits of the Mortgage Protection Options Plan in more detail. Full details are set out in the Terms and Conditions.

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Important Information

This information is issued by Forester Life Ltd, Foresters House, Cromwell Avenue, Bromley, BR2 9BF.

This information complies with the Statement of Best Practice for Critical Illness Cover which is issued by the Association of British Insurers (ABI). For a copy of this statement you can write to the ABI at 51 Gresham Street, London EC2V 7HQ

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Forester Life Limited is authorised and regulated by the Financial Services Authority. All information contained on this site is intended for UK investors only. For further regulatory information please see the Important Legal Information page.
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